Step 1 – Estimate: Your vehicle will be inspected in our estimate area at Toyota of Murfreesboro Collision Center in Murfreesboro, TN. Data is then entered into our computerized estimating system that helps us produce the most accurate estimate possible. At this point, we will order your auto parts so that we can start repairing your vehicle as soon as possible. If your vehicle cannot be driven, we have rental vehicles on site so you can drive off without waiting.
Step 2 – Insurance Approval: The insurance company will review the estimate. Often, there is some negotiation between us and the insurance company about the price and procedure used to repair the vehicle as well as the auto parts to be used. This is also when the insurance company determines whether the car is repairable or a total loss. Once this process is completed, we can begin repairing the vehicle.
Step 3 – Disassembly: When a vehicle is completely disassembled, sometimes hidden damage is found and inner structure damage can be assessed. Sometimes, this will require scheduling insurance re inspection and ordering additional auto parts.
Step 4 – Gather Parts: We order parts as soon in the process as possible. (We have a full-time auto parts employee who specializes in making sure that the right parts arrive as soon as possible.) The auto body repair process cannot begin until we have received all of the structural and mechanical parts.
Step 5 – Structure Repair: In the Structure Repair area, the unibody is returned to factory specifications. A sophisticated laser measuring system is used to monitor all phases of this process. A computer-based measurement system is used to analyze the frame of your vehicle. This system ensures an accurate repair.
Step 6 – Body Repair: At this step, we replace exterior panels and do all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned.
Step 7 – Paint: The key to a good paint job is preparation. The panels to be painted will need to have good paint adhesion. This critical process is performed in our two paint booths. The paint is mixed in our computerized mixing machine, and then the color and clear coat is applied in our special down-draft paint booth. These state-of-the-art paint booths make sure that the paint is applied in an environment free of dust and baked at the optimal temperature.
Step 8 – Reassembly: Final moldings and detail pieces are put back on the vehicle in the reassembly area. All of the vehicle’s systems are checked during this process.
Step 9 – Detailing: We have a complete detail shop and employ full-time professional detailer to clean your vehicle and prepare it for deliver. Your vehicle is then road-tested and inspected to make sure that the repairs meet or exceed industry standards.
Step 10 – Delivery: Toyota of Murfreesboro Collision Center will call you and schedule a time to deliver the vehicle to you. We have a covered and well-lighted delivery area, so that you can inspect your vehicle and take delivery of your car in any weather. We will go over the final paperwork with you, take your rental car return, and then you can drive off in your clean and fully-repaired vehicle.
All repairs at Toyota of Murfreesboro Collision Center have a lifetime warranty and our collision center maintains rigid factory certifications including I-CAR Gold and ASE training to maintain the highest quality auto repair service. Our auto body shop and collision center provides service for customers throughout the Murfreesboro, TN region.